Stay Healthy in your Weigh maintains the highest standard of client confidentiality both in our physical office and on the web. We collect personal information from our customers in the regular course of doing business and provide them with specialized healthcare and healthcare products.

Our Commitment to Privacy

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information. Our Privacy Policy has been created in order to help you understand how Stay Healthy in your Weigh collects, uses, and safeguards the personal information you entrust to us and to allow you to make informed decisions when purchasing from our web site.

Your Consent

By using or purchasing products from www.stayhealthyweigh.ca, you are agreeing to and consenting to our terms and the terms of our affiliate merchant vendor policies. Should we change our privacy policies, those changes will be posted to inform visitors of what information is collected, how it is used, and under what circumstances it may be disclosed.

If you have any questions relating to our Privacy Policy please contact us prior to purchasing from our website.

Voluntary Disclosure

When you visit our web site, we do not automatically collect personal information such as your name, address, telephone number or email address. We only collect such personal information on an individual basis should you provide it to us in a voluntary manner in order to purchase products. Our merchant vendor account collects your information in order to process the transaction securely.

You are welcome to browse the websites at any time anonymously and privately without revealing any personal information about yourself. Products from our Natural Pharmacy are available by contacting us, however, your personal information is required in order to place an order online. This information includes legal and correct information as follows:

• Your first and last name
• Your mailing address
• Your shipping address (if different than mailing)
• Your email address
• Your telephone number
• You may also need to provide us with your credit card information, should you choose to charge your purchase to a credit card.

We neither share or sell data nor do we authorize third parties to use such information for any commercial purpose. We collect billing and shipping information in order to process your order and deliver it to its destination. The shipping information given to Stay Healthy in your Weigh is shared with our shipping company(s) for the purposes of fulfilling your order ONLY. No other personally identifiable information is ever given out. Personal information collected through this site is used only for it's intended purposes and is confidentially secured in our files.

Personal Communication

You may have the option of registering to receive our e-newsletter, and should you chose to do so, you will be required to submit your email address. Only those subscribing will be emailed. If at any time you no longer wish to receive emails from us, there is an automatic unsubscribe link at the bottom of every e-newsletter. Again, this information is kept private and used only for the purpose intended.

Should you choose to correspond with us through e-mail, we may retain the content of your email messages together with your e-mail address and our responses for future reference. The same privacy and protection standards outlined in this Privacy Policy are applied for email communications.

Anonymous/Non-Personal Information and "Cookies"

The Stay Healthy in your Weigh website may also collect anonymous/non-personal information. Anonymous/non-personal information is information that we do not associate with or trace back to a specific individual or business entity. For example, our web servers collect some anonymous/non-personal information automatically when you visit a website. Gathered electronically, this information may include:

• what pages you visit on our site and what links you click on
• the date and time of visits
• time spent at our web site
• the web sites visited just before and just after our web site
• information about your computer, including your IP (Internet Protocol) address, the type of operating system and web browser you are using, and your computer's location

The anonymous/non-personal information collected may be used for research and analytical purposes. To help us better understand our customers, we may also gather information for analytical purposes by conducting customer surveys, and by extracting demographic information from existing files in the future.

About Cookies

A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. On www.stayhealthyweigh.ca, cookies are used to save information as a user moves from one web page to another, or between visits, and to provide more efficient navigation. Cookies cannot view or retrieve data from other cookies, nor can they capture files and data stored on your computer.

Cookies may be used by the Stay Healthy in your Weigh or www.stayhealthyweigh.ca to improve the functionality to make your online experience easier and more personalized. Although cookies have the capability of accomplishing a variety of undertakings, we only uses cookies when they provide an obvious benefit to you.

If you would like to browse the www.stayhealthyweigh.ca, you may do so without accepting cookies. However, you should understand that if you choose not to accept cookies, some areas of the website may not function properly or optimally. Cookies are widely used and most web browsers are configured initially to accept cookies automatically.

How We Safeguard Your Information

We use state-of-the-art technologies and maintain current security standards to ensure that your personal information is protected against unauthorized access, disclosure, inappropriate alteration or misuse. All safety and security measures are also appropriate to the sensitivity level of your information.

Online Security

Purchases made on our website use Secure Socket Layer (SSL) and 128 bit encryption technologies to enhance security when you visit the secured areas of these sites. SSL is the industry standard tool for protecting and maintaining the security of message transmissions over the Internet. When you send information from secured areas, encryption will scramble your data into an unreadable format to inhibit unauthorized access by others.

To safeguard against unauthorized access to your accounts, you may be required to "sign-on" or register using a user id and a password to certain secured areas of the Stay Health in your Weigh website. Both user id and password are encrypted when sent over the Internet. If you are unable to provide the correct password, you will not be able to access these sections.

Shared Information with Third Parties

We are obliged to keep your personal information confidential except when authorized by you, when required by law and when permitted by law.

None of your personal information which you provide to us is shared with any third party individual or company, with the following exceptions:

• Your billing information (including your name, address, and telephone number) is shared with our credit card processing provider and your credit card issuing institution, if you choose to charge your purchase to a credit card;
• Your shipping information (including the recipient name, address, and telephone number) is provided to Canada Post and/or United Parcel Service (UPS) and their affiliates and service providers, as applicable, for the purpose of delivering the products purchased.

We are legally required to disclose personal information when it relates to criminal investigations or government tax reporting requirements. In some instances such as a legal proceeding or court order, we may also be required to disclose certain information to authorities. Only the information specifically requested is disclosed and we take precautions to satisfy ourselves that the authorities that are making the request have legitimate grounds to do so.

We are legally permitted to disclose personal information in specific situations such as employing reasonable and legal methods to enforce our legal rights under our agreements, in order to collect on a delinquent account or investigate suspicion of illegal activities.

Websites Associated with this Privacy Policy

The websites that are governed by the provisions and practices stated in this privacy policy are:

• www.stayhealthyweigh.ca
• www.stayhealthyweigh.com
• www.stayhealthyway.ca
• www.stayhealthyway.com

Third Party Websites

The Stay Healthy in your Weigh website may contain links to other third party sites that are not governed by this privacy policy. Our privacy policy will no longer apply once you leave these websites. Additionally, Stay Healthy in you Weigh is not responsible for the privacy practices employed by other third party websites. We suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed, as any browsing and interaction on any other web site, including web sites which have a link on our web site, is subject to that web site's own rules and policies.

For More Information

Customers may direct any questions or enquiries with respect to the privacy principles outlined above or about our practices by contacting:

Stay Healthy in your Weigh

Phone:  647-688-0674
Email:  hedie@stayhealthyweigh.com